How to optimise staff schedules to meet customer demand

Match labour spend to actual footfall — save resources in quiet hours and lift conversion in busy ones.

Pulling weekly rotas without looking at footfall guarantees over-staffing in quiet hours and under-staffing on peaks. This walkthrough shows how to use Aura Vision’s hour-of-day and day-of-week trends to size shifts to actual demand — typically reclaiming 10–15% of labour spend while protecting conversion in busy hours.

Who it’s for: store managers, area managers and workforce-planning teams.

What the video covers:

  1. Open the Explorer view and pull a 4-week hour-of-day footfall trend per store.
  2. Overlay current staff rota against the trend to spot mismatches.
  3. Identify the two hours per week with the biggest over-staffing gap.
  4. Identify the two hours per week with the biggest under-staffing gap.
  5. Export the trend as CSV to share with your WFM (workforce management) tool.

Walkthrough video