How accurate is Staff recognition?
Staff recognition is 99% accurate when employees wear the distinctive visual cue the AI was trained on — typically a branded uniform, polo, apron or lanyard.
Staff recognition is 99% accurate when employees wear the distinctive visual cue the AI was trained on — typically a branded uniform, polo, apron, or lanyard.
What “the trained cue” means
During setup, the AI is fine-tuned on samples of your team wearing whatever distinctive item identifies them as staff. From that point on, anyone in the camera view wearing that cue is recognised as staff and excluded from customer footfall, conversion and dwell metrics.
When accuracy is lower than 99%
The figure depends on the cue actually being worn:
- Casual Friday / out-of-uniform shifts — staff members in plain clothes won’t be recognised that day.
- Uniform redesign — when the visual cue changes, the AI needs a re-tune on the new cue before accuracy returns to baseline.
- Visiting head-office or third-party staff — anyone not wearing your team’s cue counts as a customer.
In each case, get in touch at support@auravision.ai and the team will arrange a re-tune.