Does it count people who walk through an area?
Aura Vision only counts a visit to an area when someone stays inside it for 5 seconds or longer. People walking straight through aren't counted.
Aura Vision only counts a visit to an area when someone stays inside it for 5 seconds or longer. People walking straight through aren’t counted as having visited.
Why the 5-second rule
The threshold filters out shoppers cutting across an area on their way somewhere else — a corridor passer-through, a customer moving past a display. Five seconds is long enough to indicate intentional dwell, short enough to capture a quick glance.
What this means in practice
- Entries, dwell time, occupancy and engagement metrics for the area all use the 5-second rule.
- A shopper standing in front of a product display for 10 seconds: counted.
- The same shopper cutting across the area in 3 seconds: not counted.
If you need a different threshold for a specific area — for example a checkout zone where intent kicks in faster — get in touch at support@auravision.ai.