What internal resources do we need during installation?
A successful installation typically needs three contacts on your side: an IT contact for camera access, a store-ops contact to define the areas to measure, and a project coordinator for rollout planning.
A successful Aura Vision installation typically needs three contacts on your side, plus an early agreement on what good looks like.
Before you begin
- Confirm the stores in scope and the timeline.
- Have a clear answer for “what are we trying to measure?” — this drives which cameras, areas and integrations matter.
Who you’ll need
- An IT contact. Provides access to the camera network and the store’s internet connection. Confirms firewall rules, VLAN setup and any change-management process the team needs to follow.
- A store-ops contact. Helps define the product and service areas to measure (Footwear, Womenswear, Checkout, Fitting Rooms, Service Desk, etc.) and confirms what success looks like in operational terms.
- A project coordinator. Owns the rollout plan across stores, schedules camera-access windows, and chases any internal blockers. For a single-store pilot the operations contact can wear this hat too.
Defining the goals up front
Aura Vision’s setup team will work with you to agree the goals you want to track — for example “reduce conversion variance across stores”, “prove the ROI of a campaign within 8 weeks”, “shift labour spend by 12% without losing peak-hour coverage”. Specific goals are easier to design the deployment around and easier to measure against.
What we provide
- A named project lead from Aura Vision for the duration of the rollout.
- A setup engineer who handles the APU connection and AI tuning per store.
- A standing weekly check-in for the first month, then monthly as the rollout stabilises.