Areas & dwell

How are areas mapped?

Areas are mapped by drawing polygonal shapes on the camera view during setup. Each shape becomes a tracked area — departments, checkouts, fitting rooms, service desks — and is fine-tuned against ground-truth audits.

Areas are mapped by drawing polygonal shapes on the camera view during setup. Each shape becomes a tracked area — Footwear, Womenswear, Checkout, Fitting Rooms, Service Desk — and the AI uses those boundaries to attribute every entry, dwell and demographic split.

How the mapping is done

  1. Camera frames captured. Our setup team takes a still from each connected camera covering the relevant floor space.
  2. Boundaries drawn. Polygon shapes are placed on the still — usually one polygon per real-world area you want to measure. The polygon traces the floor, not the merchandise, so the area follows where customers stand.
  3. Sub-areas grouped. Several polygons can roll up into a parent area. For example, Menswear might contain Accessories, Footwear and Suits — each independently tracked and summed up into a single department.
  4. Accuracy audit. Once mapped, the team verifies counts against ground-truth video samples and adjusts the boundaries if needed.

Examples of product areas

When areas need re-mapping

To request re-mapping, get in touch at support@auravision.ai with a brief description of what’s changed.