Metrics

Why is the Entry rate above 100% or 1.0X ?

Multiple entries by the same person into an area are counted.

High rates may reflect high engagement, or can indicate an opportunity to optimise the customer journey.

**Entry rate = Area entries / Store entries
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Selecting Entry rate from the metrics selector panel

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Viewing the Entry rate metric in the ‘Key metrics’ view

Viewing the Entry rate metric in the ‘Explorer’ view

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